(Remote) Key Account Manager

Direct Cloud Indonesia · 📍 Ciputat, Banten · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 21.000.000 – Rp 23.000.000 per month

Direct Cloud Indonesia is seeking a skilled and experienced Key Account Manager to join our team. In this role, you will be responsible for managing and growing our key client relationships, ensuring their needs are met and exceeded. This is a remote position, offering flexibility and the opportunity to work with a dynamic and innovative company.

As a Key Account Manager, you will play a crucial role in our client success strategy. You will work closely with our sales and customer support teams to ensure our clients receive the best possible service and solutions.

If you are a proactive, results-driven individual with a strong sales background and a passion for customer service, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Manage and grow key client relationships to ensure client satisfaction and retention.
  • Develop and implement client success strategies to meet and exceed client needs.
  • Work closely with sales and customer support teams to ensure seamless client interactions.
  • Monitor client performance and provide regular reports to management.
  • Identify upsell and cross-sell opportunities to increase client value.
  • Attend and participate in client meetings and events as required.
  • Provide exceptional customer service and support to clients.
  • Stay up-to-date with industry trends and best practices.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum of 3 years of experience in a sales or account management role, preferably in the technology or cloud services industry.
  • Strong understanding of client needs and the ability to develop tailored solutions.
  • Excellent communication and interpersonal skills.
  • Proven track record of meeting and exceeding sales targets.
  • Ability to work independently and manage multiple priorities.
  • Strong analytical and problem-solving skills.
  • Familiarity with CRM software is a plus.

    • 🛠️ Keahlian

    <p>To succeed in this roleyou should have a strong sales backgroundexcellent communication skillsand a passion for customer service. You should be proactiveresults-drivenand able to work independently. Familiarity with CRM software is a plus.</p>
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