IT Support Specialist (Pasuruan & Kediri)
Join Metrodata, a leading IT solutions provider, as an IT Support Specialist in Pasuruan & Kediri. This role is perfect for tech-savvy professionals who thrive in dynamic environments, ensuring seamless IT operations for our clients. You will be part of a team dedicated to delivering top-notch IT support, troubleshooting, and maintenance for our diverse client base.
As an IT Support Specialist at Metrodata, you will play a crucial role in maintaining the smooth operation of our clients' IT infrastructure. You will be the first point of contact for technical issues, providing immediate assistance and ensuring minimal downtime. This position offers a unique opportunity to work in a rapidly growing industry, with the chance to develop your skills and advance your career in a supportive and innovative environment.
📋 Tanggung Jawab Pekerjaan
- Provide level 1 and level 2 IT support to clients, including hardware, software, and network issues.
- Install, configure, and maintain IT systems and equipment.
- Monitor and maintain network performance, ensuring optimal operation.
- Troubleshoot and resolve technical issues, providing timely solutions.
- Assist in the implementation of new IT systems and technologies.
- Document and maintain detailed records of all IT activities.
- Provide training and support to end-users on IT systems and software.
- Collaborate with the IT team to ensure the smooth operation of IT infrastructure.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in IT support roles.
- Strong knowledge of IT infrastructure, including hardware, software, and network systems.
- Familiarity with Windows and Linux operating systems.
- Experience with IT support tools such as ServiceNow, Jira, and Confluence.
- Certifications in ITIL, CompTIA A+, or Microsoft Certified: Azure Administrator are a plus.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang